Cookie Policy
Last updated: 2026-07-11
This Cookie Policy explains how EMG Apps is doing business as (DBA) Symphiq. ("EMG Apps," "Symphiq:, "we," "us," "our") uses cookies and similar technologies when you visit our website at symphiq.com (the "Site") or use our services. This policy explains what these technologies are, why we use them, and your rights to control our use of them.
By continuing to use our Site, you consent to our use of cookies and similar technologies as described in this Cookie Policy.
What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used by website owners to make their websites work more efficiently and to provide reporting information.
Cookies set by the website owner (in this case, Symphiq) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics).
Why We Use Cookies
We use first-party and third-party cookies for several reasons:
- Essential Cookies: Some cookies are required for technical reasons for our Site to operate. We refer to these as "essential" or "strictly necessary" cookies.
- Performance and Analytics: We use cookies to analyze how visitors use our Site and to monitor Site performance.
- Functionality: We use cookies to enhance the functionality of our Site and make your experience more convenient.
- Marketing: We use cookies to make advertising messages more relevant to you and your interests.
Types of Cookies We Use
Essential Cookies
These cookies are strictly necessary to provide you with services available through our Site and to use some of its features. Because these cookies are strictly necessary to deliver the Site, you cannot refuse them without impacting how our Site functions.
| Cookie Name | Purpose | Expiration |
|---|---|---|
| symphiq_consent | Stores your cookie consent preferences | 1 year |
Functional Cookies
These first-party cookies remember choices you make and your status across Symphiq (for example, that you are signed in to the app, or how far you have progressed), so we can tailor this site accordingly. They contain no personal data and are not used for tracking or advertising. You can refuse them, but some conveniences — such as a tailored 'welcome back' page — will not work.
| Cookie Name | Provider | Purpose | Expiration |
|---|---|---|---|
| sq_auth | Symphiq | Indicates that you are signed in to the Symphiq app so this site can show account options instead of a sign-in link. A pseudonymous flag containing no personal data. | 30 days |
| sq_wb | Symphiq | Remembers how far you have progressed in the Symphiq app so we can tailor the 'welcome back' page for returning visitors. A pseudonymous value containing no personal data. | 180 days |
Performance and Analytics Cookies
These cookies collect information about how you use our Site, such as which pages you visit most often. These cookies help us improve how our Site works. We implement analytics through Google Tag Manager (GTM) and Google Analytics 4 (GA4).
| Cookie Name | Provider | Purpose | Expiration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users | 2 years |
| _ga_* | Google Analytics | Stores session state and campaign data | 2 years |
| _gid | Google Analytics | Distinguishes users for 24 hours | 24 hours |
| _gat | Google Analytics | Throttles request rate | 1 minute |
Google Tag Manager: We use Google Tag Manager (Container ID: GTM-NTWWJLTB) to manage and deploy marketing tags on our website without modifying code. GTM respects your consent choices and only fires analytics and marketing tags when you've granted the appropriate permissions. Learn more about Google's Privacy Policy.
Google Analytics 4: GA4 helps us understand how visitors interact with our Site by collecting and reporting information with privacy protections enabled, including IP anonymization and data retention controls. We use Google Consent Mode v2 to ensure analytics only run when you've provided consent.
Marketing and Advertising Cookies
These cookies are used to deliver advertisements more relevant to you and your interests. They may be set through our site by advertising partners via Google Tag Manager.
| Cookie Name | Provider | Purpose | Expiration |
|---|---|---|---|
| _gcl_* | Google Ads | Stores click information from Google Ads | 90 days |
| _fbp | Delivers and measures ad effectiveness | 3 months | |
| fr | Enables ad delivery and targeting | 3 months |
Third-Party Services and Data Processing
We use Google Tag Manager to manage third-party services and tracking technologies. These services may use cookies to report usage statistics and deliver relevant content:
- Google LLC (Analytics & Tag Manager): For website analytics, performance monitoring, and tag management. Data is processed in accordance with Google's data processing terms and privacy commitments. Google Analytics is configured with IP anonymization and respects consent preferences via Consent Mode v2.
- Advertising Networks: For targeted advertising and remarketing campaigns, only activated when you grant marketing consent.
All third-party tags managed through Google Tag Manager respect your consent preferences. Tags will only fire when you have granted the appropriate category of consent (analytics or marketing).
GDPR Compliance
We are committed to compliance with the General Data Protection Regulation (GDPR) and other privacy regulations. Here's how we protect your privacy:
- Explicit Consent: We request your explicit consent before setting non-essential cookies through our consent banner.
- Granular Control: You can choose which categories of cookies to accept (Analytics, Marketing) through our Cookie Settings.
- Consent Mode v2: We implement Google Consent Mode v2, which adjusts how Google tags behave based on your consent choices.
- Easy Access: You can change your cookie preferences at any time by clicking "Cookie Settings" in our footer.
- Data Minimization: We only collect data necessary for the stated purposes and enable privacy features like IP anonymization.
- Transparency: This policy provides clear information about what cookies we use and why.
How to Control Cookies
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links provided in the cookie table above or by modifying your web browser controls.
Browser Controls
Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience. Here are links to cookie settings for popular browsers:
Opt-Out Options
You can also opt out of certain third-party cookies:
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Advertising Cookies: Digital Advertising Alliance
- Network Advertising: Network Advertising Initiative
Mobile Devices
If you access our Site through a mobile device, you may also be able to control cookies through your device settings. Please refer to your device manufacturer's instructions for more information.
Additionally, you may be able to opt out of having your mobile advertising identifiers used for certain types of advertising by accessing the settings on your mobile device.
Do Not Track Signals
Some web browsers incorporate a "Do Not Track" feature that signals to websites you visit that you do not want to have your online activity tracked. Currently, there is no industry standard for how companies should respond to "Do Not Track" signals. At this time, our Site does not respond to "Do Not Track" browser signals or mechanisms.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Cookie Policy on this page and updating the "Last updated" date.
We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies and related technologies.
Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact us at support@symphiq.com.